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PRIVACY POLICY

Last Updated: April 2026

1. INTRODUCTION

Pebble Hill RV Park ("we," "us," or "our") operates the website pebblehillrv.com. We are committed to protecting your personal information and being transparent about what we collect and how we use it. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information when you visit our website or make a reservation with us.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. INFORMATION WE COLLECT

INFORMATION YOU PROVIDE DIRECTLY

  • Name, email address, phone number, and mailing address when you contact us or make a reservation

  • Payment information processed through our third-party reservation system (Firefly Reservations / Campspot)

  • Any messages or inquiries submitted through our contact form

INFORMATION COLLECTED AUTOMATICALLY

  • Browser type and version

  • Pages visited and time spent on the site

  • Referring website or source

  • Device type and operating system

  • IP address and approximate location data

INFORMATION FROM 3RD PARTIES

We may receive information about you from third-party booking platforms including Campspot and Firefly Reservations. Please review their privacy policies separately as their data practices are independent of ours.

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Process and manage your reservation

  • Communicate with you about your stay, including confirmations and updates

  • Respond to inquiries and customer service requests

  • Send relevant updates, promotions, or announcements if you have opted in

  • Improve our website and guest experience

  • Comply with legal obligations

We do not sell your personal information to third parties.

4. PAYMENT INFORMATION

All payment transactions are processed through our third-party reservation platforms — Firefly Reservations and/or Campspot. We do not directly collect, store, or process your credit card or payment details. Please refer to those platforms' privacy policies for information on how your payment data is handled.

5. COOKIES AND TRACKING

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small files stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly if cookies are disabled.

We may use the following types of cookies:

  • Essential cookies — necessary for the website to function

  • Analytics cookies — help us understand how visitors use the site (e.g. Google Analytics)

  • Marketing cookies — used to track visitors for advertising purposes, if applicable

6. THIRD PARTY SERVICES

Our website may contain links to third-party websites including but not limited to:

  • Firefly Reservations

  • Campspot

  • Google Maps

  • Google Business Profile

  • Social media platforms

We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies independently.

7. DATA RETENTION

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. DATA SECURITY

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

9. CHILDREN'S PRIVACY

Our website is not directed at children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a child under 18, please contact us immediately and we will take steps to delete that information.

10. YOUR RIGHTS AND CHOICES

Depending on your state of residence, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you

  • The right to request correction of inaccurate information

  • The right to request deletion of your personal information

  • The right to opt out of marketing communications at any time

11. GOOGLE ANALYTICS

We may use Google Analytics to help understand how visitors use our website. Google Analytics collects information such as how often users visit the site, what pages they visit, and what other sites they used prior to arriving. We use this information to improve our website. Google's ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Service and Google Privacy Policy.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

13. CONTACT US

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Pebble Hill RV Park Waycross, Georgia

📧 info@pebblehillrv.com

📞 (833) 732-2534

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